01641-705602 valutvibebd@gmail.com

Privacy Policy

Privacy Policy

At Valut Vibe, we take your privacy seriously. Whether you're browsing our website, placing an order, or interacting with us on social media, we are committed to protecting your personal information with transparency and care. This Privacy Policy explains what we collect, how we use it, and how we keep it secur.

What We Collect and Why

When you shop with us or create an account, we collect personal details such as your name, email, phone number, delivery address, and encrypted password. We also store your order history to provide a more personalised and seamless shopping experience.

For transactions, we securely process your payment details using trusted gateways (such as bKash, Nagad, Rocket, Visa, Mastercard, AMEX, and COD). We do not store any payment information on our servers.

We may also collect browsing and device data (like IP address, browser type, and device info) to:

  • Improve website performance

  • Provide personalised recommendations

  • Enhance customer support

Social Media & Advertising

To promote our products, Valut Vibe uses Facebook, Instagram, TikTok, and YouTube.
We use advertising tools like Facebook Pixel and TikTok Pixel to show relevant ads and analyze user engagement.

You can manage your ad preferences from your social media settings at any time.

 

Data Sharing – Limited and Necessary

We do not sell your data.
However, we may share limited information with:

  • Delivery partners

  • Payment processors

  • Advertising platforms

This sharing happens only to fulfil your order, process payment, or improve your shopping experience.
In rare cases, we may share information if required by Bangladeshi law.

Your Rights and Choices

You may:

  • Access or update your personal information

  • Request deletion of your data (unless legally required to retain it)

  • Unsubscribe from promotional emails

To submit a request, email us at support@valutvibe.com.
We handle all requests within 7 working days.

Social Media Logins – Data Deletion Policy

If you signed in to Valut Vibe using Facebook or Google, you can request deletion of all associated personal information.

To request data deletion, contact us:

Please include:

  • Your full name

  • The email used for login

  • A clear request (example: “Please delete my Facebook login data”)

After verification, your data will be removed within 7 working days, and we will confirm completion.

You may also manually remove Valut Vibe access from:

Facebook: Settings & Privacy → Settings → Apps & Websites
Google: Google Account → Security → Third-party apps with account access

Reviews & Comments – Transparency & Visibility

When you leave a review/comment on our website or social media:

  • It is public and visible to others

  • Your profile name and picture may appear

  • You may use a nickname if you prefer privacy

We reserve the right to remove any review or comment containing:

  • Spam

  • Offensive or abusive language

  • Hate speech

  • Irrelevant or misleading content

We value genuine feedback and use it to improve our services.

Our Promise: Fair, Secure, Transparent

  • No hidden charges

  • Clear and easy return/refund policies

  • Dispute handling as per the Bangladesh Digital Commerce Policy

  • We collect only what is necessary, use it responsibly, and never keep it longer than required

Updates and Consent

By using ValutVibe.com, you consent to this Privacy Policy.
We may update it periodically to reflect new laws, technologies, or business updates.

Contact Us Anytime

For privacy-related questions:

© 2025 Valut Vibe – Your Trusted Shopping Partner.
Your privacy is our responsibility, and we’re committed to protecting it with integrity.